About SchoolReach

SchoolReach owns and operates the entire process by which your important calls and messages are delivered. We do not outsource call processing or any aspect of the notification process. What you touch and see is owned and controlled by SchoolReach. This fact gives us greater control over the quality of what we deliver and faster time to market with innovation.

SchoolReach offers several levels of data importation ranging from individual record entry to "browse & upload" tools to fully automated data importation. EZ Data Sync is our flagship integration tool and is designed to work with most SIS systems, including SIF Compliant systems, while providing seamless, automatic data importation.

It's not about making calls...it's about delivering calls. SchoolReach employs a patent-pending process developed by our telephony engineers that balances outbound broadcasts with the local telephone network capacity. This process ensures the highest first-pass delivery rate in our industry meaning more parents receive your messages on the very first attempt. It's revolutionary, and only available from SchoolReach.

More than 20% of US households now only have a wireless phone as the main home phone. This means when parents are giving you their "home number," in many cases they are giving you a cell phone number. The SchoolReach system automatically scans your lists and identifies which numbers are wireless and appends the appropriate carrier identity. This process allows our system to bypass lengthy cellular voice mail greetings, depositing your message accurately for play back. This process also allows for easy text messaging to parents.

We harness thousands ISDN, or traditional phone circuits, spread across 4 geographically diverse switching centers to facilitate client broadcasts. We do not use "VoIP," or Voice over Internet Protocol as a method of sending broadcast calls. ISDN phone circuits are permanent for the duration of each broadcast call. This means optimum sound clarity, accurate answer detection and reporting, and the ability to deliver in-call features like extension dialing, menus, and voice response options. We use the highest quality phone service because important school communications demand it!

"Parent Portals" are the rage these days in education software, so much so that parents are burdened with maintaining parent portals for a variety of student needs. Our clients have shared that a majority of their parents fail to ever utilize the portals at their disposal. We listened and built SchoolReach with busy parents in mind. Our philosophy is to keep the school office as the center point of managing parent contact information. Our integration tools are so easy to use and so strong that a separate parent portal is not necessary. All the information we need is already in your SIS system and our EZ Data Sync and integration tools will allow it to flow into your SchoolReach account.

With SchoolReach there is no need to categorize your broadcasts as emergency, cancellation, or general announcements. An administrator's life is stressful enough without making such decisions at 5 AM. The SchoolReach system processes all calls with the same high-speed priority, ensuring that your PTA meeting reminder reaches parents as fast as your snow day cancellation.

SchoolReach always delivers the school main phone number as the Caller- ID on phone broadcasts. We do not send fictitious or centralized Caller-ID's. Sending any phone number other than the school's main phone number serves to confuse parents. The Caller-ID carried by your broadcast starts the communication process with parents; when they see the school phone number they know the call is important and will answer it immediately.