Tasked with the important role of supervising the operations of a school, SchoolReach provides you with instant access to staff, faculty and parents. A school level account provides access to all parents, by grade level, by classroom, by phone number type and provides the ability to create ad-hoc lists for committees, activities, events and special projects.
SchoolReach goes where you go. A principal's job does not end when school dismisses for the day. Your job of protecting students runs around the clock, which is why we designed SchoolReach with 24x7x365 Web and phone access. Since SchoolReach is a "hosted" service, you have access to your school account from any PC with Internet connectivity as well as from any touchtone phone. So when its Sunday night and you need to cancel school the next day, you can do it from the comfort of your home PC, cell phone, Blackberry®, iPhone® or the phone on your night stand.
SchoolReach pays for itself in days. If you are wondering what SchoolReach will cost your school, you will be shocked - twice in fact! The first shock is its low cost and high value; SchoolReach delivers incredible communication features and services for less than 1 cent per day per student. The second shock, and most welcomed, is how much you will save and gain with SchoolReach. Read our ROI case study to learn how our clients are saving $10.00 to $20.00 per student per year stemming from reductions in printing, postage, paper, toner, and labor costs. Most schools sign up for our popular unlimited usage plans, because the more you use SchoolReach to replace other forms of communication, the more you save. If your school is making manual calls to parents for unexcused absences, lunch balance notices, late payment reminders, bus changes and sending out numerous notes and letters per year, SchoolReach can replace and simplify these communications while increasing parent response and participation.
What sets SchoolReach apart? If you are looking for your first school notification service or considering changing from an existing service, this is probably the most important question in your mind. Industry leading call processing, rich features and superior support are the building blocks of our service, but there's much more...click on the points below to learn about the SchoolReach difference.
SchoolReach owns and operates the entire process by which your important calls and messages are delivered. We do not outsource call processing or any aspect of the notification process. What you touch and see is owned and controlled by SchoolReach. This fact gives us greater control over the quality of what we deliver and faster time to market with innovation.
SchoolReach offers several levels of data importation ranging from individual record entry to "browse & upload" tools to fully automated data importation. EZ Data Sync is our flagship integration tool and is designed to work with most SIS systems, including SIF Compliant systems, while providing seamless, automatic data importation.
It's not about making calls...it's about delivering calls. SchoolReach employs a patent-pending process developed by our telephony engineers that balances outbound broadcasts with the local telephone network capacity. This process ensures the highest first-pass delivery rate in our industry meaning more parents receive your messages on the very first attempt. It's revolutionary, and only available from SchoolReach.
More than 20% of US households now only have a wireless phone as the main home phone. This means when parents are giving you their "home number," in many cases they are giving you a cell phone number. The SchoolReach system automatically scans your lists and identifies which numbers are wireless and appends the appropriate carrier identity. This process allows our system to bypass lengthy cellular voice mail greetings, depositing your message accurately for play back. This process also allows for easy text messaging to parents.
We harness thousands ISDN, or traditional phone circuits, spread across 4 geographically diverse switching centers to facilitate client broadcasts. We do not use "VoIP," or Voice over Internet Protocol as a method of sending broadcast calls. ISDN phone circuits are permanent for the duration of each broadcast call. This means optimum sound clarity, accurate answer detection and reporting, and the ability to deliver in-call features like extension dialing, menus, and voice response options. We use the highest quality phone service because important school communications demand it!
With the SchoolReach Parents™ App, you get the best of both worlds-an easy method for parents to keep their information current and the integrity of regular automated updates with your student information system. Your families will have quick control over contact information and voice/email and text preferences right in the palm of their hands. They will no longer have to call the school to ensure the replication of changes in your student database. Our unique process ensures that every change comes directly from the parents. School officials are immediately notified of every change and you don't have to sacrifice the integration between your database and your notification system.
With SchoolReach there is no need to categorize your broadcasts as emergency, cancellation, or general announcements. An administrator's life is stressful enough without making such decisions at 5 AM. The SchoolReach system processes all calls with the same high-speed priority, ensuring that your PTA meeting reminder reaches parents as fast as your snow day cancellation.
SchoolReach always delivers the school main phone number as the Caller- ID on phone broadcasts. We do not send fictitious or centralized Caller-ID's. Sending any phone number other than the school's main phone number serves to confuse parents. The Caller-ID carried by your broadcast starts the communication process with parents; when they see the school phone number they know the call is important and will answer it immediately.