What is SchoolReach?  SchoolReach is an easy to use, web-based solution used to send important messages to parents via their home, work and cell numbers, as well as via email and text messaging.

How does SchoolReach get my phone numbers? The telephone number information supplied to SchoolReach is load directly by your school administrators into SchoolReach over a secure connection. In most cases, the parent data is exported from the school records system directly into SchoolReach. Once a school is logged onto SchoolReach the calling data in encrypted using Equifax 128-bit encryption as it passes from the school to schoolreach. It remains in an encrypted state while on the SchooReach system. SchoolReach has a contract with your school/district to provide our service. This contract places restrictions on using parent information for any purpose other than to fulfill a school related call.

What caller ID will I see?  SchoolReach sends the main phone number of your school. In some cases it may be the main number of the school district.

How should I answer the phone? Answer the phone as you normally would – say hello! SchoolReach is voice activated and is waiting for your greeting to begin playing the message.  If you don’t say hello or answer, the message will eventually begin but it will take several seconds before doing so.